Supportziip helps businesses answer visitor questions faster, reduce repetitive support, control AI usage, and prepare for premium support automation workflows.
Customer questions should not slow your business down
Most websites receive the same questions repeatedly: product details, shipping policies, service information, booking steps, return policies, pricing, and basic support requests.
SupportZiip helps your WordPress site become a smarter first line of support, giving visitors faster answers while helping you reduce repetitive manual work.
Built for WordPress sites, WooCommerce stores, agencies, and service businesses
Meet SupportZiip
AI support Built for WordPress
SupportZiip gives WordPress site owners a practical way to launch AI-powered support assistants directly from the WordPress dashboard.
Create assistants, connect your own supported AI provider API key, publish chatbots with shortcodes, control usage, and review conversations without moving your support workflow outside WordPress.
AI support with usage and data controls.
Data Ownership
SupportZiip gives site owners tools to manage AI usage, conversation logs, exports, deletion, and retention.
Privacy & Control
The free version uses your own supported AI provider API key and stores conversation logs locally in WordPress.
Business Focused
Visitor messages and relevant assistant context may be sent to the AI provider configured by the site owner.
SupportZiip combines AI-powered chat assistance, knowledge sources, lead CRM tools, workflow automation, reports, and premium diagnostics in one clean support operations dashboard.
SupportZiip Free Version – Core AI Support:
- Up to 5 Assistants: Deploy multiple AI helpers.
- BYO API Keys: Use your OpenAI and Gemini API keys.
- Shortcode Publishing: Easily embed chatbots anywhere.
- Local AI Usage Controls: Manage your AI requests.
- Basic Knowledge Uploads: Use .txt and .md files.
- Single URL Knowledge: One URL source per assistant.
- Conversation Logs: Review past interactions.
- Data Management: Export, delete, and set retention for logs.
- Privacy Guide: Support for your Privacy Policy.
- Free Activation: Get started easily (optional email opt-in).
- Admin Skins: Light/dark mode for your dashboard.
The free version is built to help you prove the value of AI support before upgrading to advanced automation workflows.
Launch your first AI assistant in minutes.
1. Install SupportZiip.
2. Connect your supported AI provider API key.
3. Create an assistant.
4. Publish it with a shortcode.
5. Review conversations and improve your support experience.
Start free with everything you need to launch.
SupportZiip Free lets you create up to five AI assistants, connect your own OpenAI or Gemini API key, publish chatbots with shortcodes, control AI usage, and review conversation logs from WordPress.
The free version is built to help you prove the value of AI support before upgrading to advanced automation workflows.
Grow into premium support automation.
Start with the free version to launch AI support inside WordPress. Upgrade when your business needs more scale, richer training sources, provider flexibility, integrations, lead capture, human escalation, and conversation analysis.
Planned premium features include 12 assistants per site license, Claude, OpenRouter, PDF/CSV training, Analysis Engine, Slack, Zapier, Notion, CRM sync, lead capture, human escalation notifications, and priority AI support.
Frequently Asked Questions
What does the free version include?
The free version includes BYO OpenAI/Gemini configuration, up to five assistants, shortcode publishing, local conversation logs, basic knowledge grounding, AI usage controls, privacy tools, and QA checks.
Does the free version include CRM sync or human escalation notifications?
No. These are premium roadmap modules. The free build may detect escalation intent locally, but CRM sync and notifications should be premium-gated and integrated later through the Business OS-compatible architecture.
Does the free version require a SupportZiip cloud account?
No. The free version is local-first and must remain useful without a SaaS connection.
Can admins export or delete conversations?
Yes. Admins can export conversation logs to CSV and delete local conversation logs from wp-admin.
What happens when usage limits are reached?
The plugin blocks additional AI calls before provider requests are made. This helps reduce unexpected BYO API costs.
What makes the Premium a Business Focus Engine?
The Supportziip Premium version can help your business to streamline operations and enhance strategic focus. It is designed to elevate your AI assistants into a more integrated and powerful tool for business growth and efficiency.
Does Phase 1 include multi-source training?
No. Multi-URL and multi-source training knowledge belongs in the premium architecture. The Phase 1 free version keeps knowledge grounding intentionally limited.
How’s Supportziip better than a helpdesk?
SupportZiip is not trying to replace a full helpdesk in the free version. It is a lightweight AI support layer for WordPress that can answer repetitive questions 24/7 and prepare businesses for premium automation workflows.
What if I still need more questions answered?
Here are the features that makes SupportZiip Premium a “Business Focus Engine”: SupportZiip Premium (Planned Features): More Assistants: Up to 12 per site license for specialized roles. Advanced AI Models: Access to Claude, OpenRouter, and per-assistant model selection. AI Redundancy: Fallback logic for uninterrupted service. Richer Knowledge: PDF/CSV uploads for deep learning. Analysis Engine: Gain insights from customer conversations. Lead Capture: Turn chats into sales opportunities. Workflow Integrations: Sync with CRM, Slack, Zapier, Notion. Human Escalation: Seamlessly hand off complex issues. Priority Support: Dedicated email assistance.
What if I still need more questions answered?
Our specially trained Supportziip AI is always ready to answer your questions 24/7.
Tags: WordPress AI chatbot AI support chatbot for WordPress WordPress support chatbot WooCommerce AI chatbot AI chatbot plugin WordPress WordPress customer support automation